COVID-19 coronavirus and my shop – UPDATED

Update: 2 August 2020

From the start of August the shop is open to orders for all prints. This includes in-stock prints as well as designs that are printed to-order.

This applies to both the shop on this website and my Etsy shop.

Because of the ongoing pandemic, there are still some restrictions on how quickly orders will be shipped.

Which prints are available?

I am open to orders for all prints. This includes those I have in stock and, from the start of August, those that are printed on-demand.

The shop has been updated so if a print shows as available to purchase then it is available and ready to be ordered.

When will orders be printed?

Some prints are held in stock. Any in-stock prints will be posted to you on the following Tuesday or Friday (see below for more information about posting).

Some prints are only printed when an order is placed. All listings have been updated to clearly show if a design is printed to order.

My local printer has reopened and is able to print these designs for me. However, due to the Covid-19 restrictions, we cannot guarantee how quickly they will be printed. It may take up to two weeks for your print to be printed and posted to you, but in many cases it will be much quicker than that.

When will orders be shipped?

I will only be posting orders twice a week. Please be aware that this means that it may take a little longer for your print to reach you.

For in-stock prints: All orders placed from Friday until midnight on Monday will be processed and posted on Tuesday. All orders placed from Tuesday until midnight on Thursday will be processed and posted on Friday.

For on-demand prints: These will be posted on the next Tuesday or Friday after they have been printed.

What has changed?

All across the UK we are adapting to a new normal.

At the beginning of lockdown it felt appropriate to close my shops in order to help reduce the burden on the Post office and Royal Mail and to give me time to work out an appropriate way to continue processing your orders.

I believe I am now able to do that as safely as circumstances allow. In May I was able to reopen the shop with a restricted number of prints on offer. I am now able to offer the full range of prints, albeit with slightly different processing times in place.

Thank you for your patience while the shop was shut and I look forward to posting you a print from Devon.

Original post: 30 March 2020

Last week, the UK was placed into a form of lockdown, with many shops being told to close their doors and the Government instructing everyone to Stay Home unless absolutely necessary.

As things stand, I am allowed to continue to run my online shop (both here on this website and on Etsy) however I have taken the decision to temporarily close both shops.

If you would like to still support my online shop, and get yourself something to look forward to once the lockdown has lifted, then you can still buy gift cards for my shop. Delivered electronically, the gift card can be used once the shop has reopened.

Why has the shop shut?

There is increasing strain on Post Offices and Royal Mail staff to continue operating under these new and unusual circumstances. Important deliveries still need to be made, getting the things that people need delivered to their doors. I am hesitant to add to their burden at this time with non-essential deliveries.

This decision is the one I have come to, based on my particular circumstances. I am in the fortunate position that my business does not rely solely on the sale of prints through my shop. My illustration business is largely conducted digitally, with communication over the phone, Skype, and email, and the finished products delivered electronically.

Other creatives and small, independent retailers are not in the same position and I fully understand why other online businesses are keeping their shops open. The Royal Mail is continuing to deliver letters and parcels and the Post Offices are remaining open. For some people, receiving something through the post will be an important part of getting them through these difficult days of isolation.

Jon Stubbington Illustration is still open

The illustration side of my business is continuing and, like many other freelance creatives out there at the moment, I am actively seeking new work to help see me through the difficult weeks and months ahead.

If you are looking for book covers, book artwork, or portraits of yourself or your pets, then please get in touch. I would love to hear from you.

Thank you for your understanding and stay safe.